Why are the ends of the soap open?
We shrink wrap our soap to keep the labels fresh and to help prevent one soap from transferring its scent to a neighbor. The ends are all open so you can smell them.
Tip: If you want to make your linens or clothes smell nice, remove the cellophane cover and place a soap in with your items.
Do you use artificial colors or fragrances?
We use natural colors from herbs and oxides.
We use a variety of skin-safe scents: essential oils and phthalate-free fragrance blends which may be composed of natural and/or synthetic ingredients.
Do you use organic ingredients?
All of our herbs are organic.
Most of our other ingredients are not organic, as organic is either not available or prohibitively expensive. Our oils come mostly form plant sources, which all have some sort of husk or shell, protecting them from outside elements. We do use a lot of Virgin Coconut oil, which is organic.
Do you use preservative in your products?
We use preservative in non-soap blends of oil and water, which makes an environment in which molds and contaminants can adversely effect the quality and life of the product. We use Eco-cert internationally accepted non-paraben non-formaldehyde-donor preservatives, mostly in amounts of 1% or less of the final product.
What are the shelf lives of your products?
We make everything in small batches to help ensure freshness. Most of our products will last at least one year, when kept under mild conditions (room temperature.) You can extend the life of soaps by placing them in zip-lock bags in a cool, dark location. You can extend the lives of other products by keeping them in a cool, dark location. In contrast, leaving items, such as lotions, in a car subject to large swings in temperature, will shorten the shelf life.
Do you have a minimum order?
Nope. But we do offer discounts when you order more items.
How do you ship?
We usually ship using USPS Priority Mail, as they are consistent, reasonably fast, and well priced.
How is the shipping calculated?
We calculate shipping based on the dollar value of your order. Orders over $150 are shipped free.
How soon will I receive my order?
We try to ship out orders within 2-3 days of you ordering, so most orders will be delivered within 7 to 10 days. Obviously, weather or holidays can add some extra time. We will try to let you know if we anticipate any delay.
Can I return an Item?
You can return anything within two weeks as long as it in unopened.
Do you have gift certificates?
Yes we do! They are here:
What are customer loyalty points/Blue Points?
We give you loyalty points when you register an account, sign up for our email newsletter, and for every order you make. They are redeemable for discounts off your future purchases.
I still have a question!
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